FAQ

Frequently Asked Questions

Got questions? We’ve got answers. Whether you're new to reefing or a seasoned hobbyist, this section covers the most common topics about our corals, shipping, policies, and more. If you don't find what you're looking for, feel free to reach out—we're always here to help.

Frequently asked questions

Are your corals pest-free?
Yes. Every coral is dipped, inspected,and quarantined to ensure it's pest-free and thriving before it ships.
Do you sell to both hobbyists and wholesale?
Absolutely. We offer different pricing tiers based on order size—individual collectors get great prices, and wholesale buyers receive bulk discounts.
How do you ship your corals?
All orders are shipped overnightto ensure everything arrives alive and healthy.Shipping is free on orders over $250.
What’s your return policy?
Because corals are live animals,all sales are final. If something arrives DOA, please send a photo within 2 hours of delivery—we’ll make it right.
Do you offer local pickup?
Yes! Select local pick up at checkout and we’ll reach out to schedule a time.
What does WYSIWYG mean?

WYSIWYG stands for "What You See Is What You Get." If a coral is labeled that way, the exact piece in the photo is the one you'll receive.

Do you offer tank maintenance services?
Yes—we offer professional maintenance for tanks in the Miami area. Contact us for availability and service plans.